Client Support: (210) 775-1115
Sales Inquiries: (210) 417-4028
IT Services
Smart, Secure, Reliable IT Services
Your IT should move your business forward, not hold it back. That’s why we deliver managed IT services designed to solve problems at the root, prevent future disruptions, and keep your operations secure and efficient. From responsive support to long-term planning, we cover every part of your infrastructure with clarity, speed, and accountability. We don’t believe in one-size-fits-all service. Every business has different goals, challenges, and compliance pressures. Our team builds customized IT services that are tailored to your environment and aligned with the way you operate. This approach allows your team to stay focused, productive, and protected.
Real Benefits For Your Business
Get fast support that keeps your team moving without unnecessary delays
Stop wasting time on recurring tech issues that disrupt focus and progress
Strengthen security across every device and location
Simplify compliance with HIPAA, PCI, and FTC rules using proven, aligned processes
Protect your data with reliable backups and recovery that actually work when needed
Gain clarity with transparent service and billing—no hidden charges or vague terms
What Clients Say About Us
Peace of Mind at an Affordable Flat Monthly Fee
Very prompt and professional! Evolution Technologies always provides us with professional and prompt service. They pay very good attention to detail and take the time to listen to our problems and offer a solution. We have experienced many problems with our transition to EMR and they have been there working with us and the IT support team for our EMR. They go above and beyond. Thanks Evolution Technologies!
ADULT INTERNAL MEDICINE SPECIALISTS
Texas
A Trustworthy, Transparent Partner
I am aware that Evolution Technologies has many corporate clients with larger needs. We are a small business with only a few employees but they are very prompt when we have a computer issue! They make us feel like we are always at the top of their list.
PRIMERO ENGINEERING
Texas
One of the Best Companies Around
The rapid response times as well as the broad knowledge base of the technicians, beyond that of other IT specialists, sets this firm apart. They are willing to modify their usual procedures to fit the needs of their clients.
IMED HEALTHCARE ASSOCIATES
Texas
"Over the past 5 years, we have never had a situation where Evolution Technologies could not get us back up and running ASAP. I appreciate your level of technology expertise while still retaining an ability to speak with the “common folk.” We have appreciated the relationship between Barrett Jaguar and Evolution Technologies, and we look forward to what’s coming up!"
"The rapid response times as well as the broad knowledge base of the technicians, beyond that of other IT specialists, sets this firm apart. They are willing to modify their usual procedures to fit the needs of their clients."
"I am aware that Evolution Technologies has many corporate clients with larger needs. We are a small business with only a few employees but they are very prompt when we have a computer issue! They make us feel like we are always at the top of their list."
"Very prompt and professional! Evolution Technologies always provides us with professional and prompt service. They pay very good attention to detail and take the time to listen to our problems and offer a solution. We have experienced many problems with our transition to EMR and they have been there working with us and the IT support team for our EMR. They go above and beyond. Thanks Evolution Technologies!"
How We Deliver Real IT Value
We provide managed IT services with a focus on proactive protection, fast response, and clear communication. Every solution is built to align with your business goals and operating environment.
Security-First Strategy
We embed security into every service we deliver, helping protect sensitive data, meet regulatory demands, and reduce risk across all systems, users, and networks.
Fast, Expert Support
Our certified technicians respond quickly and prevent recurring problems through proactive maintenance, monitoring, and strategic insight tailored to your specific needs.
Clear Communication
We explain problems, solutions, and risks in simple, direct language. You never have to guess what’s going on or feel confused by vague updates or technical jargon.
Tailored Solutions
We evaluate your needs, workflows, and systems to design IT services that actually fit your business instead of forcing you into rigid, pre-built packages that don’t deliver results.
Why You Might Need IT Help
Even with an internal IT resource or part-time support, most businesses outgrow their existing setup. Systems become harder to manage, problems become more frequent, and downtime starts to impact growth. If your team is struggling to meet security and compliance needs, it’s time for a more structured solution.
Managed IT services give you access to a full team of experts who handle your infrastructure, respond to issues quickly, and help prevent problems before they disrupt operations. Whether you're trying to scale, modernize, or secure your environment, working with the right partner makes it possible.
Why You Should Choose Us
We don’t just keep the lights on. Our managed IT services are designed to reduce risk, increase uptime, and align technology with your business objectives. We deliver personalized support backed by certified engineers who focus on real solutions rather than generic tools or scripted responses. Every service is designed around your specific environment to provide lasting results.
From cybersecurity and compliance to daily help desk requests, we bring the same level of urgency, precision, and responsiveness to every task. You are never left guessing about timelines, deliverables, or costs. We resolve issues fully, communicate clearly throughout the process, and ensure your IT environment becomes a reliable asset that supports your business goals.
Complete IT Support
Full Coverage Across All Your Devices And Systems
Our complete IT support service covers every endpoint, system, and user with fast, reliable assistance and proactive care. Whether you’re on-site or remote, our team keeps your environment secure, functional, and optimized. We monitor systems, prevent problems, and step in immediately when you need help. From desktops to network hardware, you get consistent, expert-level service across the board.
Our support model keeps your environment running smoothly by maintaining, monitoring, and troubleshooting every device in your business so your team can stay productive without unnecessary interruptions.
Desktops, laptops, and network gear are supported across all locations.
Remote access tools allow us to fix issues without delay or disruption.
Maintenance and monitoring reduce downtime and improve overall performance.
Data Protection / Business Continuity
Keep Your Data Safe And Your Business Operational
We protect your business with a layered backup and recovery strategy that includes local and cloud storage. Whether it's accidental deletion, hardware failure, or ransomware, we make sure your systems and data are always recoverable. Our business continuity planning minimizes downtime so your team can keep working, even after a disruption.
Our protection model is designed to avoid data loss, shorten recovery time, and help your business continue operating even when an unexpected failure or cyberattack takes systems offline.
Full-image backups ensure fast system restoration during critical failures.
Both local and off-site backups protect against a wide range of threats.
Recovery procedures are tested routinely to ensure your plan works when needed.
Azure Cloud / Cloud Computing
Flexible Cloud Services Tailored To Your Needs
We help you plan, deploy, and manage your Azure cloud environment for better scalability, cost control, and performance. Whether you're fully cloud-based or running a hybrid setup, we optimize your infrastructure, secure your data, and streamline user access. Our cloud IT services let you evolve with confidence.
Our Azure support services are built to fit your operations, secure your environment, and support your business goals by making cloud adoption easier and more predictable for your team.
Applications, servers, and data are migrated with minimal business interruption.
Access controls and encryption tools are used to protect sensitive cloud data.
Usage reporting and resource planning help you reduce cloud waste and cost.
Cybersecurity: EDR, XDR, 24/7 SOC, SIEM
Enterprise-Grade Protection For Every Business
We provide cybersecurity services with the tools and expertise to detect, prevent, and respond to threats across your entire network. With EDR, XDR, SIEM, and 24/7 monitoring from a dedicated SOC, we close security gaps and help you meet compliance. Our layered security model protects users, devices, data, and cloud environments.
Our approach combines continuous monitoring, intelligent response, and expert oversight to stop attacks before damage occurs and give your business a stronger, more visible security posture.
Real-time monitoring by our SOC ensures threats are caught early.
Endpoints are secured with automated tools that block and remediate attacks.
Detailed logging supports security audits and ongoing compliance tracking.
Compliance Management: HIPAA, FTC, PCI
Simplify Compliance With Expert Support And Proven Tools
We manage your compliance requirements by aligning IT systems, policies, and documentation with regulatory frameworks such as HIPAA, FTC Safeguards, and PCI. Our team provides the tools and guidance needed to keep you audit-ready and reduce the risk of violations. We help you stay compliant without creating extra complexity.
We handle the technical, procedural, and documentation requirements needed for compliance so your team can meet regulatory expectations while staying focused on business operations.
Audits begin with a gap assessment tailored to your industry’s standards.
Policy creation and staff training ensure proper enforcement and awareness.
System configuration is adjusted to meet technical security requirements.
Trusted IT Services Without The Guesswork
Businesses work with us because they want IT services that are dependable, easy to understand, and aligned with real-world needs. We provide proactive support, clear communication, and certified expertise across every solution we deliver.
Proven Processes
We use consistent, tested processes to monitor, maintain, and support your systems. This ensures fewer disruptions, faster resolutions, and a more stable, secure IT environment that can scale with your business over time.
Local Experts
Our team is based in San Antonio and understands the realities of doing business here. We work closely with healthcare, legal, finance, and other industries that require compliance, speed, and reliable IT support they can trust.
Security Built In
Security is not an afterthought or optional upgrade. Every layer of our managed IT services includes protection for your network, endpoints, and users. We help reduce risk while supporting compliance and cyber insurance readiness.
Direct Access
You won’t deal with third-party call centers or endless escalation loops. You get direct access to a responsive team that knows your systems and is accountable for solving issues without delay or confusion.
FAQs About Our IT Services
How do managed IT services work?
Managed IT services provide ongoing support, monitoring, and maintenance for your technology systems. Instead of waiting for something to break, your provider handles problems proactively and keeps everything running efficiently.
What’s included in a managed IT service agreement?
Most agreements include help desk support, cybersecurity, backups, updates, and device management. Some also include strategy consulting, compliance help, and cloud services depending on your business’s needs.
Do I still need in-house IT staff?
That depends on your internal capacity and goals. Many companies use managed IT services to replace in-house roles entirely, while others use them to support existing staff or handle specialized areas.
How do managed IT services help with compliance?
Your provider helps align systems and processes with regulatory frameworks like HIPAA, PCI, or FTC safeguards. They also assist with documentation, audits, policy creation, and technical controls required for compliance.
Can I get 24/7 support?
Yes. Many managed IT service providers offer round-the-clock support either through a help desk or network operations center. This ensures your systems are monitored and supported even outside normal business hours.
Let’s Talk About What You Need From Your IT Services
Our certified team is ready to help you improve security, eliminate recurring issues, and align IT with your business goals. We combine fast response times, proactive support, and clear communication to deliver real value without the usual tech runaround. Let’s see how we can simplify your IT and support your next stage of growth.
Call (210) 417-4028 today or click the button below to schedule your appointment. Let's take IT off your mind for good.
Headquarters
8122 Datapoint Dr. Ste. 205 San Antonio, Texas 78229